privacy-policy

Last updated: [September 2026]

At CALMCORE, privacy is important. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit this website, place an order, download a product, contact support, or interact with our services.

1. Who is responsible

CALMCORE
Switzerland
Email: support@calmcore.co

2. What information may be collected

We may collect personal information such as:
- Name
- Billing address
- Email address
- Payment-related information
- Order details
- Device and browser information
- IP address
- Website usage data
- Messages sent through email or contact forms

3. How information is used

Personal information may be used to:
- Process and deliver digital orders
- Provide customer support
- Send order confirmations and service emails
- Improve the website, products, and user experience
- Prevent fraud, abuse, or unauthorized activity
- Meet legal or regulatory obligations

4. Digital products and orders

When you purchase a digital product, certain personal information is processed to complete the order, provide download access, and keep transaction records.

5. Payments

Payments may be processed by third-party payment providers. CALMCORE does not store full payment card details unless explicitly stated by the payment provider. Please review the privacy policies of the payment services used at checkout.

6. Cookies and website data

This website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and support essential website features.

Depending on the tools used on this website, third-party services may also collect technical data such as IP address, browser type, pages viewed, and referring websites.

7. Third-party services

Personal data may be shared with trusted third-party providers where necessary for the operation of the website and shop, including services related to:
- Website hosting
- Ecommerce and checkout
- Payment processing
- Email delivery
- Analytics
- File delivery and digital downloads
- Customer support

These providers may process data only as needed to provide their services.

8. Data retention

Personal data is kept only as long as necessary for the purposes described in this Privacy Policy, including order processing, legal obligations, accounting requirements, dispute handling, and security purposes.

9. Your rights

Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to certain processing
- Request restriction of processing
- Request data portability, where applicable

To exercise any of these rights, please contact:
support@calmcore.co

10. Data security

Reasonable technical and organisational measures are used to help protect personal data against loss, misuse, unauthorised access, disclosure, or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.

11. International data transfers

If personal data is processed or stored outside Switzerland, reasonable steps will be taken to ensure that the data receives an appropriate level of protection in accordance with applicable law. Swiss guidance specifically expects notice where data is disclosed abroad and what safeguards are used. [web:419][web:417]

12. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on this page with the updated effective date.

13. Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

CALMCORE
Switzerland
support@calmcore.co